Shipping Policy

Clear shipping information covering delivery options, timelines, and smooth order experiences for every customer.

Effective Date: June 1, 2026

At Elite Furnitures, we aim to provide a smooth and reliable delivery experience for every customer. Please review the delivery information below before placing your order.

Before Delivery

Customers are responsible for ensuring the following before delivery:

There is clear and safe access to the property/building.
There are no parking restrictions that may prevent our delivery team from accessing your location. Our deliveries are carried out using large delivery vehicles.
Please measure all doors, hallways, stairways, and access points where your furniture will pass through. A minimum access width of 75cm is required.
If access is restricted, please contact our team before placing your order to avoid delivery issues.
Standard delivery charges include delivery to the front door or ground floor entrance area.
Delivery to other floors, rooms, or special placements may require an additional charge.

You will be contacted 24 hours before your delivery date with a scheduled delivery time slot. Please ensure the contact number provided during checkout is available.

You will also receive a 1-hour delivery notification before arrival to ensure an adult is available to accept the order.

Order Processing Period

Orders placed before 5:00 PM will usually begin processing on the same working day.
Orders placed after 5:00 PM will be processed on the next working day.
Orders placed after 4:00 PM on Saturdays will be processed on Monday.

A member of our team will contact you once your order has been confirmed to arrange your delivery date.

Delivery Time Scale

We aim to deliver your furniture within 48–72 hours after order confirmation, subject to product availability and delivery location. Our delivery service operates 7 days a week, and our team will contact you to arrange a suitable delivery date and time. For any delivery confirmation before placing your order, please contact our customer support team. Please Note: Made-to-size sofas, custom furniture, or special-order items may require additional manufacturing time. Delivery timelines for these products will be confirmed by our team before purchase.

Delivery Charges & Locations

Elite Furnitures offers delivery across Mainland UK.

Standard delivery charge: £80
Locations with extended delivery areas may have an additional delivery charge.

We currently deliver only within Mainland UK.

We do not deliver to the following locations (including but not limited to):

Isle of Wight
Isle of Man
Scottish Islands
Channel Islands
Isles of Scilly
Offshore islands or remote postcode areas

Some remote postcode areas may have additional delivery restrictions or charges.

Missed Deliveries

Once your delivery has been confirmed, you will receive:

A 4-hour delivery window 24 hours before arrival
A 1-hour arrival notification before delivery

If nobody is available to accept the delivery and the items are returned, a redelivery charge may apply.

If you cancel your order due to a missed delivery, the original delivery charge will not be refundable.

Changing Your Delivery Date

You can request a delivery date change by providing at least 48 hours’ notice.

Please note:

Changes requested within 48 hours of delivery may incur an additional charge.
If the delivery has already been dispatched and you request a change, a new delivery charge may apply.

Contact Us

If you have any questions regarding your delivery, please contact Elite Furnitures:

WhatsApp: [447347145434]
Email: [elitefurnitures.co.uk.info@gmail.com]
Website: https://elitefurnitures.co.uk/

Elite Furnitures
Premium Furniture Delivered With Care.